What information do we collect?
We collect information from you when you subscribe to our newsletter, fill out a form, submit property information, or provide your mobile phone number for SMS communications.
We may collect information about your computer, including your IP address, operating system and browser type using Google Analytics, this is to improve browsing for everyone and does not identify any individual. You can learn more about how data is collected with Analytics here.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. We transfer information about you if Sunomi Buys Houses is acquired by or merged with another company. In this event, Sunomi Buys Houses will notify you before information about you is transferred and becomes subject to a different privacy policy.
SMS Communications and Consent
By providing your mobile phone number to Sunomi Buys Houses, you expressly consent to receive text messages (SMS) from us regarding your property inquiry and our real estate services.
How We Obtain SMS Consent:
- SMS consent is obtained when you voluntarily provide your mobile phone number through our website forms, landing pages, or other communication channels
- By submitting your phone number, you agree to receive automated and/or manual text messages
- Consent is not a condition of purchase or service
How We Use SMS:
- To follow up on property inquiries you submit
- To ask questions about your property and situation
- To provide information about our real estate services
- To schedule appointments or property evaluations
- To send service updates related to your inquiry
Message Frequency: You may receive up to 10 messages per month, though frequency may vary based on your interaction with our services.
Opt-Out Instructions: You can opt out of SMS communications at any time by:
- Replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
- Contacting us at (510) 800-8211
- Emailing us through our contact form
After you opt out, you will receive one final confirmation message, and no further messages will be sent unless you re-opt-in.
Message and Data Rates: Message and data rates may apply based on your mobile carrier’s plan. Please contact your wireless carrier for details about your plan.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Support: For support or questions about SMS communications, text HELP or contact us at (510) 800-8211.
Mobile Phone Number Sharing
We do not sell, rent, or trade your mobile phone number to third parties for their marketing purposes. Your phone number may be shared only with:
- Service providers who assist us in delivering SMS communications (such as SMS platform providers)
- Third parties as required by law or to protect our rights
- Trusted partners who help us operate our business, provided they agree to keep this information confidential
Your mobile phone number will never be sold to marketing companies, data brokers, or other unrelated third parties.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
To communicate via SMS The mobile phone number you provide may be used to send you text messages related to your property inquiry and our services, as described in the SMS Communications section above.
Your Rights Regarding Your Data
You have the following rights concerning your personal information:
Right to Access: You have the right to request and receive a copy of the personal information we hold about you.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Deletion: You have the right to request deletion of your personal information, subject to certain legal exceptions.
Right to Opt-Out: You have the right to opt out of:
- Email marketing communications
- SMS text message communications
- Remarketing and targeted advertising
- Data sharing with third parties (where applicable)
How to Exercise Your Rights: To access, correct, or delete your personal information, or to exercise any other rights, please contact us:
- By phone: (510) 800-8211
- By mail: Sunomi Buys Houses, 22097 Redwood Rd, Castro Valley, CA 94546
- Through our website contact form
We will respond to your request within 30 days. Please note that we may need to verify your identity before processing certain requests.
California Residents: California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to deletion, and the right to opt-out of sale of personal information. To exercise these rights, please use the contact methods above.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways, SMS platform providers, and other transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions or service delivery.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Remarketing
Sunomi Buys Houses also may use 3rd party vendor re-marketing tracking cookies, including but not limited to the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.
The third-party vendors, including Facebook and Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third-party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.
For example, we may use Google’s “remarketing” service to target our ads to you based on your prior use of the Site when you visit on other sites in Google’s content network.
This Website Uses Google Ads
This website uses the Google Ads remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Sunomi Buys Houses website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
Personal, Financial, And Property Information
Our company is a real estate services firm that may require you submitting certain information so we can help you in your situation. This information may include your contact info, information about your property, or even in some cases financial information needed to help us analyze your property and situation. This information is for our use only and will not be shared with outside parties unless as required to help us help you solve your real estate situation.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page and update the “Last Updated” date below. We encourage you to review this Privacy Policy periodically for any changes.
Last Updated: January 29th, 2026
Contacting Us
If there are any questions regarding this privacy policy you may contact us using a webform or with the information below:
Sunomi Buys Houses
22097 Redwood Rd
Castro Valley, CA 94546
Phone: (510) 800-8211
